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Q&A
0967-44-0321
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Can I use wi-fi?
This facility can use wi-fi in all rooms and all rooms free of charge.Can I store my luggage before check-in?
For those who come early and want to see the area around Kurokawa Onsen
You can leave your luggage before check-in.
As for automobiles
As s…Continue readingWhat time is check-in and check-out?
Check-in is at 15:00 and check-out is at 10:30 the next morning.
In the unlikely event that your arrival time on the day is past 18:00,
Ple…Continue readingCan checkout be extended?
Check-out time is to secure cleaning time for the next customer
I'd like to ask at 10:30.
An extension fee of 500 yen will be charged per p…Continue readingIf you are staying at the hotel, what time is the bath time?
This facility is cleaned every day so that you can enjoy the hot springs comfortably.
For cleaning and safety measures, the bathing time is …Continue readingDo you have time to stay in the hot springs?
【Thorough cleaning information】
Men's bath on Mondays and Thursdays
Women's bath on Tuesdays and Fridays
You cannot take a bath because we w…Continue readingIs it possible to purchase hot water tours and Nyuto Tegata (bath pass)
Feel free to visit the hot Kurokawa Onsen
Nyuto Tegata (bath pass) can also be purchased at the hotel's front desk.
Adult Nyuto Tegata (bat…Continue readingIs there a parking lot?
Free private parking is available at the hotel.
Guests staying at the hotel will be taken care of by the person in charge if they can attach…Continue readingWhat time is it for dinner and breakfast?
For dinner, enjoy kaiseki cuisine from 18:00.
Enjoy a hearty Japanese set meal from 8:00 for breakfast.
We will prepare it at the restaurant…Continue readingIs smoking cessation in this facility?
Smoking is prohibited in the entire building due to measures to prevent passive smoking.
(Electronic cigarettes are also non-smoking)
Smoki…Continue reading
Reservation / Inquiry
If you have already made a reservation, please attach the date of stay and your name.