Q&A

Yumerindo more comfortable

Please be sure to see

【Hotel facilities / Equipment】
Can I use wi-fi?
This facility can use wi-fi in all rooms and all rooms free of charge.
【Hotel / Guest rooms】
Can I store my luggage before check-in?
For those who come early and want to see the area around Kurokawa Onsen
You can leave your luggage before check-in.

As for cars,
As soon as…Continue reading
【Hotel / Guest rooms】
What time is check-in and check-out?
Check-in is at 3pm
Check-out is at 10:30 the next morning.

In the unlikely event that your arrival time on the day is after 6pm,
Please cal…Continue reading
【Hotel / Guest rooms】
Can checkout be extended?
unfortunately,
The check-out time is the next customer's time.
To ensure thorough cleaning time
I'd like to ask at 10:30.

In the unlikely e…Continue reading
【Bathing / Baths】
If you are staying at the hotel, what time is the bath time?
This facility is cleaned every day so that you can enjoy the hot springs comfortably.
For cleaning and safety measures, the bathing time is …Continue reading
【Bathing / Baths】
Do you have time to stay in the hot springs?
【Thorough cleaning information】
Due to thorough cleaning on Mondays and Fridays, the baths will be unavailable from morning until 3 PM.
*Gue…Continue reading
【Bathing / Baths】
Is it possible to purchase hot water tours and Nyuto Tegata (bath pass)
Feel free to visit the hot Kurokawa Onsen

Nyuto Tegata (bath pass) can also be purchased at the hotel's front desk.
Adult Nyuto Tegata (bat…Continue reading
【Access / Parking】
Is there a parking lot?
Free private parking is available at the hotel.
For guests staying at the hotel, please park your car at the entrance upon arrival and one o…Continue reading
【Meals / Restaurants / Bars】
What time is it for dinner and breakfast?
For dinner, enjoy Kaiseki cuisine from 18:00.
For breakfast, enjoy a hearty Japanese set meal starting at 8:00.
We will prepare it at the re…Continue reading
【Hotel facilities / Equipment】
Is smoking cessation in this facility?
Smoking is prohibited in the entire building due to measures to prevent passive smoking.
(E-cigarettes are also prohibited.)

Smoking areas …Continue reading
【Others】
About on-site payment
How to pay for your stay locally
We ask that you pay in cash.

Enjoy paying for your stay with a credit card.
If you wish, please make advan…Continue reading